At Britainsleep, we take the security and privacy of your personal information very seriously. This Security and Privacy Policy sets out the ways in which we may collect, use, and protect your personal data.

‘We’, ‘us’, or ‘our’ refers to Britainsleep. ‘You’ and ‘your’ refers to the person interacting with us.

By using our services, visiting our website, or otherwise interacting with us, you consent to us processing your personal data in accordance with this Security and Privacy Policy.

How to contact us:

Britainsleep Unit 23 skillbeck Mills storrs Hill Road, Dewsbury, WF4 5PB, United Kingdom

Email: enquiries@britainsleep.co.uk

Information we may collect about you:

Information you provide to us: We collect any information that you provide to us when you use our services, complete forms, or provide your details over the phone. This information may include your name, address, email address, phone number, and other information relevant to the service you are using.

Information we collect about you: We may collect information about your use of our website and services, including your IP address, geographical location, device information, browser type, referral source, length of visit, operating system, number of page views, and pages viewed. This information may be collected by a third-party analytics service provider on our behalf and/or through the use of cookies. We also use cookies and pixels in our emails to track delivery and open rates, which are stored against your email address and profile.

Information we receive from third parties: We may receive information about you from third parties that we work with to provide you with the services you request from us. For example, we may engage third-party payment or registration systems, and these entities will collect information directly from you on our behalf.

How we use information about you:

We use your personal data for the following purposes, depending on the relationship we have with you:

To provide you with the information or services you have requested from us. To keep you updated on similar services or products that may be of interest to you. To analyze the effectiveness of our products and offerings to you. To share your contact details with our logistics partners to enhance your experience. To analyze user traffic to improve the content of our websites and services. To comply with legal obligations or requirements. Security Measures:

We take appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

Encryption of sensitive information, such as credit card information. Regular security audits and vulnerability assessments. Access controls to ensure only authorized personnel can access your personal data. Physical and technical safeguards to protect against unauthorized access to systems where your personal data is stored. Changes to this Security and Privacy Policy:

We reserve the right to modify this Security and Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy regularly.

If you have any questions or concerns about our security and privacy practices, please contact us at enquiries@britainsleep.co.uk."

 

Information we may collect about you

We gather information from you in various ways, such as when you make a purchase, fill out registration forms, or provide us with your details through phone calls or emails. This information may include your name, address, email, phone number, payment information, and other relevant details related to the event or service you're interested in.

Additionally, we keep a record of any correspondence between us, whether through our website's contact forms, emails, or phone calls. We also track your activity on our website, including your IP address, location, device information, browser type, visit duration, page views, and more. This information may be collected by a third-party analytics provider or through the use of cookies and pixels in our emails to monitor delivery and open rates.

We may also receive information about you from third-party partners who assist us with services such as online registration and payment systems, event website operations, and more. This information is collected directly from you by these third-party partners on our behalf. In some cases, we may receive information about you from third parties if you have given them permission to share your information with us.

How we use information about you

The use of your personal information will depend on our relationship with you. Before you submit your personal data to us, we will provide you with further details on how it will be used, if necessary. We will also make sure to connect you with this privacy policy.

We use personal data to:

We will furnish you with the information you have requested from us regarding our offered products and services, as well as other services we provide such as online promotions and e-newsletters.

The purpose of this is:

Your contact information will be used to keep you informed about the goods and services you've showed an interest in. Your contact information will be used to keep you informed about the goods and services you've showed an interest in.

The applicable legal basis:

Your consent to the use of your personal data is obtained when you specifically request information from us. Your data may be shared with other entities if you give us permission to do so.

To keep you informed about similar events and services that may interest you and to keep you updated on services you have previously purchased from us. We use your data to analyze the effectiveness of our products and offerings. Our legitimate interest in this is to keep you informed and offer marketing options with an opt-out option.

Your contact details may be shared with our logistics partners to improve your experience. The legal basis for this is performance of a contract if it is necessary for delivery of a requested service. Otherwise, it is based on legitimate interest to provide a seamless experience.

Your information, such as IP address, may be used to analyze user traffic, improve the content of our websites, and better meet your needs as a customer.

Your personal data may be processed to comply with legal obligations, such as requests from the government or legal entities. In these cases, the legal basis is compliance with legal requirements.

Who we might share your data with:

Information you supply to us: When you make a purchase from us, fill out registration forms, or give us your information over the phone, for example, when you are asking information, or sign up for our mailing list, we may collect the information you offer to us. Your name, address, phone number, email address, payment card information, and other details pertinent to the event or service you're registering for may be included in this data.

We learn the following details about you:

Any information shared in any conversation between you and us via contact forms on websites, emails, or phone calls will be collected by us.

Any additional chosen third party with whom we may share your information for marketing reasons with your consent (such consent will be sought prior to our sharing of this data).

Any other third parties where it is essential for us to be able to assert our legal rights, or to safeguard the safety, property, or rights of our workers, or when such disclosure may be allowed or mandated by law.

Cookies

To make sure you get the most out of our website, we use cookies. On the computer or other device you use to access the site, we store little text files called cookies. Cookies help us track how you use the programme and make it easier for you to utilise the website. For instance, your "session" is tracked via a temporary cookie. You would need to log on each time you accessed a new website without that temporary cookie (which is not saved when you close your browser).

You may modify the settings on your browser or device to refuse cookies if you don't want them to be put on your device. Please go to the "Help" section of your internet browser for further details on how to refuse cookies using its settings. Please be aware that you might not be able to use all of the features of our websites if you do configure your Internet browser to reject cookies.

Third party content, sites & Contributors

It's possible for some of our websites to have material or connections to third-party websites or applications. This Privacy Policy does not apply to certain third-party websites or applications since we have no control over them (including whether or whether they store cookies). Please go to the relevant third-party website or app's terms and conditions and privacy policy to see how that site/app collects and uses your information and to determine whether and how it utilises cookies.

How long we look after your information and how long to we keep it for

To safeguard your information against any unauthorised access, wrongful use, alteration, or destruction of any personal data we hold, we employ a number of technical and operational security measures.

Your information will be kept on file by us for as long as it takes to complete the services you have requested from us or as long as required by law. If you have not registered for, participated in, attended, or otherwise interacted with us for four years, we will destroy your data unless we are required by law to keep it for longer (for example for taxation purposes).

Although we take precautions to prevent unauthorised access to your information, we cannot always guarantee the security of information communicated via the internet due to its potential for insecurity.

Where we store your information

All of the information that we gather about you will be saved on the shopify servers.

We will take all necessary precautions to ensure that any of your information is properly safeguarded and processed in line with this Privacy Policy, and where required, we will put in place the appropriate security measures to guarantee the secure processing of your data.

Changes to this privacy policy

We might sometimes change our privacy statement. Updated privacy policies will be made available to you upon request or updated on the appropriate Clarion Group website.